I'm sure you are all aware of the ubiquitous nature of the cell phone. You can't go anywhere these days without seeing someone with one in their hand or glued to their ear. Here are a few of my observations on the social impact of them...
- People say things in text messages that they would never say in person.
- Because there are no facial expressions used in cell phone communications, nuances in the dynamics between bodily and verbal communications can be confused. Sincere and heartfelt comments can often be confused with sarcasm by the receiver of the message which can be damaging to relationships. Note to Guys- We have enough problems communicating with women, please fore go the cell phone and communicate face-to-face if you really want her to understand!
- People text and communicate via cell phones in the most inappropriate places. Have you ever received a call from someone who is obviously sitting on the can? I have. Can we please agree as a society that there is nothing so important that can't wait five minutes for someone to relieve themselves?
- Ever responded to someone in public who you think is talking directly to you, only to find out that they are using a cell phone instead? It's a little embarrassing, but also really confusing to customers in a retail environment. The rule of thumb should be: there is no one so important as the customer standing in front of you.
- That leads to the subject of employees you encounter who are making personal cell phone calls while you stand idly by, waiting for them to finish their conversation. Those folks need to realize they are jeopardising their company's reputation by not making customers the number one priority.
- Can we all agree that driving a motor vehicle is challenging enough to not add texting and cell phone dialing into the equation? I was driving down the road the other day and saw a guy who appeared to be texting and eating lunch in the middle of rush-hour traffic! No wonder insurance rates continue to climb....!
I know a former high school mate who runs a funeral home- I wonder if he has a few stories to share on the subject.....??
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